FAQ's

Can I speak to someone?

YES CALL US - 01212695774. Our customer service team will be available to help you between the hours of 0800 and 1700, 365 Days a year.

I am interested in selling my products on GCS, how do I do this?

Contact: supplies@gc365ltd.com with your details and one of our team will contact you as soon as possible

Do GCS hold stock?

No, GCS does not hold stock. As we supply our products from different manufacturers, product lead times and delivery times vary. Please check the website for stock availability or contact our team directly where we can assist you.

What methods of payment do you accept?

We accept credit cards, debit cards, processed through the website securely, PayPal. Direct bank transfer is also available on request by calling the office

Do you offer finance?

You would need to contact the office to discuss any individual needs and requirements subject to status.

How do I know that my order has been confirmed?

We will send you an email of order confirmation as soon as you place your order which will indicate delivery timescales.

Can I place an order outside of office hours?

You can make purchases from our website 7 days a week, 24 hours a day. Any orders placed out of office hours will be processed on the next available working day.

How long will my delivery take?

The estimated delivery times are shown on each product page and refer to working days only.
We will email you each step of the way to keep you informed. The majority of products can be delivered within 3 - 5 working days. We will advise you if the delivery period is different from than stated on our website.

Do you offer next day delivery?

We currently offer next day delivery on certain brands (additional charges may apply). If you have a particular item that you require quicker than the guide on our website, please contact our sales team as early as possible during office hours, they will be able to confirm whether a quicker delivery is possible.

How much does it cost for delivery?

This varies depending on the manufacturer, weight, size and location for delivery. The cost is automatically calculated when you add items to the shopping basket. Additional charges may apply to some parts of the country.